10 Rules of Negotiation

1458 Words6 Pages
“The Resolution of Conflict by Mutual Compromise” In today's competitive business environment, an absence of negotiation - or negotiation skills is perhaps the single largest contributor to the lack of success. The changing nature of the buyer/supplier relationship in this increasingly challenging marketplace means all business people need to be ultra sophisticated negotiators. Of course good negotiation isn't about you Winning and someone else Losing. A satisfactory outcome leaves both sides feeling that they haven't compromised too much, felt threatened or unnecessarily pressurised, or made sacrifices that they didn't want to. It is about reaching a Win-Win resolution. People now expect to negotiate and see the process as a positive relationship builder, rather than a potential threat. Principled negotiation can achieve a solution that is acceptable to all parties involved, which of course, encourages repeat business. But good negotiation skills are not just an asset in the traditional sales person/customer situation. In all areas of life, with colleagues, employers, even your own family, being able to negotiate well will allow you to get what you want without damaging your relationships. A lack of ability in this area can be the single largest contributor to preventing people and businesses getting what they want (and need). 10 Rules of Negotiation Alan McCarthy of the Resource Development Centre suggests 10 negotiation rules that will resolve conflict by mutual compromise and promote sustained relationships. What are the 10 rules of successful negotiation? The rules are intended to identify the techniques available to control and influence events to the individual's own advantage. They also provide a good defence against aggressive negotiators, thereby producing better agreements with fewer expensive concessions. Everyone feels that they know how to
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